There are two sets of paperwork we need from you before you can get paid: a signed Independent Contractor Agreement and a completed W9 tax form.

If you were booked through the Victory mobile app, you have already signed the Independent Contractor Agreement during the registration process. 

You can complete your W9 by filling out all of the information on the Payments tab.  To view a short tutorial on how to complete this process click here.

Nope! You only need to submit this paperwork once per calendar year.

Yes! Filling out your W9 is as easy as filling out all of the boxes on the payment tab in the mobile app. To view a short tutorial on how to complete this process, please click here.

We are very excited to announce that we are now able to issue payments via direct deposit! You can set this up under the Payments tab in the mobile app.

You can set up your direct deposit payment via the payments tab in the Victory mobile app. To view a short tutorial on how to complete this process, please click here or read a step-by-step guide here: Setting Up & Updating Payment Info – Guide.

We’ll always need a record of what times you worked.

When you work a gig through the mobile app, you will not have to sign off on a timesheet because you can check in and check out of your event via the app. Please remember to check in up to 15 minutes prior to your gig and check out as you are leaving.  

Keep in mind that your check in and check out times also record your location.

Yes! As an Independent Contractor, it is your responsibility to keep a record of your booking. A good rule of thumb is to keep all information in writing until your payment is issued, including:

1. 1. 1. 1. 1. Booking rate
            2. Scheduled times of gig
            3. Pre-negotiated expenses, bonus, commission, etc.
            4. Actual time worked
            5. Photos taken at the event
            6. Any other written correspondence with the Staffing Coordinator who booked you (emails, text messages, etc.)

You can only submit for a reimbursable expense if this is negotiated with the Staffing Coordinator who booked you prior to the start time of the gig. All reimbursements are at the discretion of Victory.

You can complete this in the mobile app!

On the check-out screen once you have completed your booking, a pop up will appear that will allow you to upload a photo of the receipt for your reimbursable expenses.

Always make sure you have discussed reimbursable expenses with your staffing coordinator before you work your shift!

If the Staffing Coordinator who booked you scheduled your for a different time than you were asked to work once you arrived on-site, contact your Staffing Coordinator immediately to alert them of the change. Keep a record of all time changes to show proof of work.

Yes! You should keep all information with Victory up to date at all times.

You can update your billing address in the payments tab of the mobile app. To view a short tutorial on how to complete this process here.

Yes! If you have signed up for direct deposit via the mobile app, you will need to update your payment information.  To view a short tutorial on how to complete this process, please click here.

You can check the status of your payments at any time by clicking on the Payments tab located at the bottom of the screen.

If you have further questions regarding your payment, our Accounting department will be happy to assist! Send a detailed email to accounting@victory-agency.com and our team will get back to you ASAP.

Contact the Staffing Coordinator who booked you immediately after the event to change your check in time.

From time to time, this happens!  Complete your payment info using the nearest, largest city.  Once completed, email app@victory-agency.com with your correct address and we will update your info for you.

Not everyone will see the test deposit in your bank statement.  To double check the status of your banking information, e-mail accounting@victory-agency.com or call us at 239-332-7392 and we can tell you if your account has been verified.

That’s an easy fix!  You can update your bank account information by opening the app and clicking on Payment > Update payment info.

You can view a short tutorial on how to complete this process here, or you can read the step-by-step guide here: Setting Up & Updating Payment Info – Guide.

View our W2 FAQ page for more information on taxes and payments for W2 employees.