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View these step-by-step tutorials on how to use the app.
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At this time, we can only book our gigs through the app. If you have a Windows phone or other types of phones that do not support the mobile app, we are unable to add you to our database of contractors and you will not be able to apply for gigs.
Yes! The new mobile app is NOT connected to the previous system, MyVictoryHome. You will need to create a new profile. Your old username and password will not work on the mobile app.
Adding a resume can be tricky! You do not have to add a resume to complete the registration process and get accepted into the database. You can skip this step and upload later.
Your resume must be in .PDF, .DOC, or .DOCX format to upload. If you are using an iPhone, you must also have a third party app to access the file, such as Google Drive or Dropbox.
To add, open the app and click on Profile > Photos > Resume / Upload File. Then, click on the app where your resume file is stored and select.
To view a step-by-step tutorial on how to upload a resume, please click here.
Yes! You can now see all pending payments under the “Payments” tab in the app*.
*You can only see payments for gigs that were booked through the app. You will not see any pending payments for gigs booked through our previous system, MyVictoryHome.
For all other payment processing questions, please view our Payments FAQ page.
You can now apply for gigs in your area by opening the app and selecting the “Gigs” tab.
Gigs you are eligible for will populate in the Gigs tab for the cities in which you have selected to work in.
To view a step-by-step tutorial on how to apply for gigs, click here.
To un-apply for a gig, open the app and click on the Applied tab to select the gig you would like to remove your application for.
Next, click on Shifts, then select the days and times you would like to remove. Lastly, click on Save Changes to update your application.
If you are un-applying for all shifts, the gig should now turn green. The gig will remain orange if you are still applied to one or more shift(s).
You will only see gigs in your “Gigs” tab for cities you have added to your profile.
To check on what cities you have selected or to add more cities, open your app and click on Profile > Cities.
Each city you have selected will show you gigs within a 60 mile radius of that city.
Don’t worry! We can help! E-mail us at firstname.lastname@example.org with the event details and we will take care of it for you.
Make sure to notify us quickly as spots fill up fast!
After you submit your 2019 tax info, your profile is placed on a brief hold until we can review your submission and approve. This should only take 1-2 business days and you will receive an alert when you are able to resume applying for gigs.
Not necessarily! You’ll see events in the gigs tab within 60 miles of each city you select and only for the role types you choose during registration.
- You can update your cities by clicking on Profile > Cities.
- You can update your role types by clicking on Profile > Roles.
If you still are not seeing any gigs and feel this is an error, send us an email at email@example.com and we will verify!
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